Galaxy Hotel, Hanoi ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

Galaxy Hotel is a three-star establishment located in the heart of Hanoi's Hoan Kiem district, adjacent to the historic Old Quarter. This hotel is only 300 meters from the vibrant Dong Xuan Market, making it a convenient base for exploring local culture and attractions. It offers a blend of modern amenities with authentic Vietnamese hospitality, complemented by convenient access to major tourist sites. The hotel's strategic location provides guests with a rich experience of Hanoi's lively streets filled with craft shops, eateries, and historical landmarks.

Location

Galaxy Hotel is situated approximately 20 km from Noi Bai International Airport, with airport transfer services available for added convenience. The hotel is near public transportation options, including a train station. Guests can explore nearby attractions such as Hoan Kiem Lake and the famous Bac Ma Temple on foot or utilize car and bicycle rental services offered by the hotel.

Rooms

The rooms at Galaxy Hotel feature large windows that allow for abundant natural light. Each guestroom is equipped with air conditioning, a minibar, and a satellite TV for added comfort. Private bathrooms are provided in each room, complete with a hairdryer and essential toiletries. Additional amenities include a safe deposit box, tea and coffee makers, and free WiFi access.

Eat & Drink

The on-site restaurant serves a diverse menu, including authentic Vietnamese cuisine alongside popular Western dishes. Guests can also enjoy refreshments and drinks at the Roadside Café, which offers both European and Vietnamese food. Breakfast is included with the stay, enhancing the overall dining experience for guests.

Leisure & Business

The hotel provides several leisure options, including a bar where guests can unwind with cocktails or a glass of wine. Business facilities are also available with services like laundry, ironing, and dry cleaning. The 24-hour front desk staff is available to assist with any needs, ensuring a convenient stay for business and leisure travelers alike.

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Getting around

A list of all available modes of transport

City Centre

Hanoi800 m

Airports

Noi Bai International (HAN) 24.8 km

Cat Bi International (HPH) 116.3 km

Train

Ha Noi Railway station 1.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Luggage storage

24-hour services

General

Wi-Fi
Lift

Dining

Restaurant

Room features

Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

Map view

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

City landmarks

Monument

Ho Chi Minh Mausoleum

2.2 km

Museum

Vietnam Military History Museum

1.9 km

Museum

Hoa Lo Prison

1.9 km

Quoc Tu Giam Street Dong Da District

Temple Of Literature

2.5 km

Tran Nhat Duat Street

Long Bien Bridge

820 m

Church

Saint Joseph Cathedral

1.5 km

Dinh Tien Hoang St.

Temple of the Jade Mountain

1.4 km

Pagoda

Tran Quoc Pagoda

2.0 km

Pagoda

One Pillar Pagoda

2.3 km

Castle

Thang Long Imperial Citadel

1.7 km

Hang Duong

Hanoi Night Market

830 m

Library

Hoan Kiem Lake

1.5 km

Lake of the Restored Sword

1.4 km

Museum

Vietnamese Women's Museum

2.1 km

Square

Ba Dinh Square

1.9 km

Church

Cua Bac Church

1.3 km

Museum

Vietnam National Museum of History

2.1 km

Monument

Flag Tower of Hanoi

1.9 km

Pagoda

Quan Thanh Temple

1.7 km

Theatre

Thang Long Water Puppet Theatre

1.2 km

Museum

Vietnam Fine Arts Museum

2.2 km

Quan Thanh Street

Truc Bach Lake

1.6 km

87 Ma May Street Hoan Kiem District

Ancient House

880 m

Park

Hanoi Botanical Garden

2.2 km

Park

Lenin Park

1.9 km

Palace

Presidential Palace

2.2 km

1 Bach Thao Ba Dinh

Presidential Palace Historical Site

2.2 km

Nearby

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

530 m

56 Hang Chieu Dong Xuan

Old City Gate

500 m

runs along the road of Au Co

Hanoi Ceramic Mosaic Mural

350 m

Restaurants

Bia Tuoi

200 m

41 Luong Ngoc Quyen - Hoan Kiem - HA Noi

Annam Indian Cuisine

150 m

15 Phan Dinh Phung Quan Thanh

Bun Cha 34

430 m

34 Hang Than Ba Dinh

Cotero Coffee

310 m

22 Nguyen Trung Truc

Hong Hoai's Restaurant

860 m

20 Bat Dan Hang Bo

Lutulata Desserts & Drinks

340 m

39 Hang Cot Street

Kem Caramen Duong Hoa

490 m

29 Hang Than Ba Dinh

Kafa Cafe

260 m

2 Le Van Linh Street

Minci

370 m

No.5 Nguyen Truong To

Phu Specialty Tea & Coffee

430 m

Floor 3

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.4

Location

9.7

Service

7.9

Dining

5.3

Elizabeth

United States, September 2024

7.4/10

I had a pleasant stay at this hotel thanks to its great location opposite the old water tower, which provided a lovely view. The rooms were clean and comfortable, though I found the breakfast to be just average. The staff was generally friendly, but there were a few days when they seemed a bit grumpy. Overall, it’s a decent place for the price, but there’s room for improvement in the dining options.

Rooms

8.0

The rooms were big, very clean, and well-equipped, perfect for my needs.

Service

7.0

The service was generally good, with welcoming staff, although they were a bit grumpy some days.

Location

10.0

The hotel's location is perfect for sightseeing and is within walking distance to many attractions.

Dining

5.0

The breakfast was basic and could be improved, not as good as what I experienced elsewhere.

Facilities

7.0

Facilities were satisfactory, but nothing stood out as exceptional.

Calvin

United States, August 2024

7.2/10

I had a mixed experience at the hotel. While the rooms were clean and equipped with safety deposit boxes, I found the beds a bit hard and the furniture a little cluttered. The location is fantastic, right in the heart of the Old Quarter, making it easy to explore. However, the dining options were quite basic, and my experience with room service was disappointing. Overall, it offers good value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were clean but had hard beds and felt cluttered with too much furniture. They did have safety deposit boxes, which was a plus, and a good selection of English-speaking channels on the TV.

Service

8.0

The service was pleasant and welcoming, with the staff always providing the correct key whenever I walked in.

Location

9.0

The location was terrific, right in the Old Quarter, making it easy to take interesting walks and very close to the night market.

Dining

5.0

The dining was basic and not as good as other places I stayed in Vietnam. The breakfast options were the same every day and the room service sandwich had mould on the crust, which was disappointing.

Facilities

7.0

I didn't really utilize the facilities since I focused on exploring the city, but the atmosphere was generally nice.

John

United States, August 2024

6.8/10

I had a mixed experience at the hotel. On the bright side, the location was fantastic right opposite the old water tower, allowing me to soak in the vibrant street life. The service was consistently friendly and helpful, which made my stay more pleasant. However, the rooms were a bit cluttered and darker than I expected from the photos, and the dining left a lot to be desired with some disappointing food options. Overall, it's a decent choice, but there are certainly areas that need improvement.

Rooms

6.0

The rooms, while clean, felt quite cluttered with too much furniture, and they were darker than I anticipated since the bathroom and kitchen were on the outside wall.

Service

9.0

The staff were consistently helpful and friendly, greeting me with smiles throughout my stay.

Location

10.0

The location couldn't be better, right opposite the old water tower and close to Hanoi's vibrant night market.

Dining

5.0

Unfortunately, the dining experience was below average; I found the food unsatisfactory, and when I encountered mould on my sandwich, the response was less than ideal.

Facilities

5.0

The hotel facilities were basic, and the restaurant felt a bit sterile, lacking a cozy atmosphere.

Leonard

United States, June 2024

7.2/10

I had a great stay at this hotel with its fantastic location right in the heart of the city, close to restaurants and attractions. The rooms were nicely insulated from the street noise, which was impressive given the busy area. Although the breakfast was just average and the staff could be a bit more attentive, the overall experience was enjoyable and offered good value for the price.

Rooms

8.0

The rooms were well insulated from the street noise, making for a peaceful stay despite the bustling surroundings.

Service

7.0

The staff were helpful and friendly, making me feel welcome from arrival to departure.

Location

10.0

The hotel is in a fantastic location, right in the heart of the central district, which made it easy to explore restaurants and famous monuments.

Dining

5.0

The breakfast options were average and not very elaborate, with a limited selection that wasn't the best.

Facilities

6.0

The hotel had decent facilities, although I didn’t see anything particularly outstanding.

Mark

United States, May 2024

6.8/10

I had a decent stay at this hotel, which is in a quiet part of the Old Quarter, making it a great base for exploring Hanoi. The rooms had an okay outlook and were satisfactory, though breakfast was just average. The staff was friendly but struggled a bit with English. Overall, it's a good spot for the price, but improvements in dining could make it better.

Rooms

7.0

The rooms were fine with an okay outlook, making them comfortable enough.

Service

7.0

The staff was generally friendly and helpful, though their English wasn’t always comfortable.

Location

9.0

It's perfectly situated just outside the bustling Old Quarter, offering easy access to markets and attractions.

Dining

5.0

Breakfast was below average and not particularly catered to American tastes, which was a bit disappointing.

Facilities

6.0

The hotel had decent amenities but nothing that stood out as luxurious or impressive.

Colin

United States, May 2024

8.0/10

This hotel has a great location, right in the heart of the Old Quarter and across from the old water tower. The rooms are clean and offer a good view of the bustling street below. The staff is friendly and welcoming, though sometimes a bit shy on the English front. However, the beds were quite hard, which might not be everyone's cup of tea. Overall, it’s a comfortable stay with a real sense of local life right outside.

Rooms

7.0

The rooms were clean and comfortable, offering a good view of the vibrant Hanoi traffic. However, the beds were quite hard, which was a downside for me.

Service

9.0

The staff was very friendly and consistently helpful, always greeting me warmly when I returned.

Location

10.0

The hotel's location is fantastic, right in the Old Quarter, making it super easy to explore the city and access tour buses.

Dining

7.0

Breakfast was a self-serve buffet with plenty of options, though I found it just adequate overall.

Facilities

7.0

The hotel facilities were decent, but nothing particularly stood out. It was a comfortable place to stay.

Oliver

United States, May 2024

8.2/10

I really enjoyed my stay at this hotel. The location is fantastic, giving you a perfect spot to watch the bustling world go by, especially with the old water tower right across the street. The rooms were not only clean but also comfortable, and I appreciated having safety deposit boxes and good English-speaking channels on the TVs. On the downside, the service could be improved as some staff struggled with English. Overall, it was a great value for the price.

Rooms

9.0

The rooms were comfortable, very clean, and in good condition. I loved having a view of the busy roundabout and the old water tower.

Service

7.0

The staff was consistently helpful and friendly, although some had difficulty communicating in English.

Location

10.0

The location is excellent, just at the start of the old quarter, making it easy to explore the lake, markets, and main sights in Hanoi.

Dining

7.0

The dining experience was good overall, though there were some strange dishes that weren't the best. The international options were decent.

Facilities

8.0

The hotel had all the necessary facilities, and I found them to be quite convenient.

Charles

United States, April 2024

6.6/10

The hotel is located in the heart of Hanoi's Old Quarter, making it super convenient for exploring the area. I found the rooms to be quite spacious and well-equipped, although some could use a little more light. The staff was generally friendly and helpful, but I did encounter a few who seemed a bit grumpy at times. Dining options left much to be desired, as the food could have been better. Overall, it felt like it could do with some improvements, but the price was quite reasonable for such a central location.

Rooms

7.0

The room I stayed in was spacious and clean, but it felt a bit dark, especially the bathroom and kitchen area.

Service

7.0

The service was good overall, with most staff being friendly and accommodating, although a couple were a bit grumpy on certain days.

Location

9.0

The location is fantastic, right in the Old Quarter with easy access to interesting walks, shops, and the lake.

Dining

5.0

The dining experience was below average, as the food was not enjoyable and there was a limited selection.

Facilities

6.0

Facilities were adequate for my needs, but nothing stood out as exceptional.

Kenneth

United States, April 2024

8.0/10

I had a pleasant stay at this hotel, which boasts a fantastic location right in the heart of the Old Quarter. The rooms were clean and comfortable, providing a nice retreat after exploring the lively streets. The staff was friendly and accommodating, always helping with a smile. The dining options, while decent, could use a bit more variety. Overall, it’s a great value for money, especially considering the central location and comfort of the rooms.

Rooms

8.0

The room I stayed in was very clean and comfortable, giving me a good view of street life, though it could be a little noisy at times.

Service

9.0

The staff were incredibly helpful and friendly, always smiling and ready to assist. It felt welcoming throughout my stay.

Location

10.0

The hotel is perfectly situated in the Old Quarter, making it easy to explore with plenty of interesting walks and access to tour buses nearby.

Dining

6.0

The dining experience was just okay; there weren't many options available, but what they did offer was sufficient.

Facilities

7.0

The hotel facilities were basic but functional, lacking a bit in terms of variety and modern amenities.

George

United States, April 2024

7.4/10

The hotel is in a great location right across from the old water tower, making it easy to explore the Old Quarter. The rooms are comfortable and clean, which made my stay enjoyable. However, the dining options left much to be desired, and the photos didn't fully capture the true feel of the rooms. Overall, it offers good value for money, but some improvements in dining could really elevate the experience.

Rooms

7.0

The rooms were comfortable and very clean, offering a nice view of the busy roundabout and old water tower. However, they weren't quite what I expected based on the photos.

Service

9.0

The staff was incredibly kind and attentive, helping us as soon as we arrived. They were consistently friendly throughout our stay.

Location

10.0

The location is fantastic, right in the Old Quarter with easy access to interesting walks. It's convenient for street-side access to tour buses, which is a bonus.

Dining

5.0

The dining options were quite basic and not as good as other places I visited in Vietnam and Cambodia, which was a disappointment.

Facilities

6.0

I didn't notice any standout facilities during my stay that contributed to the overall experience.