Galaxy Hotel Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

Galaxy Hotel is a 3-star accommodation located in the heart of Hanoi's Ba Dinh district. It is just 0.2 miles from the vibrant Dong Xuan Market, making it a convenient choice for travelers. The hotel is surrounded by Hanoi's rich history and culture, with easy access to several attractions. Guests can enjoy modern amenities and personalized service in this bustling downtown area.

Location

Conveniently situated in Hoan Kiem, Galaxy Hotel is near a train station and 12.5 miles from Noi Bai International Airport. Nearby attractions include the Old City Gate, which is just 0.5 miles away, and Hoan Kiem Lake, located roughly 0.9 miles from the hotel. The hotel's location allows easy exploration of nearby Vietnamese craft shops and casual dining options.

Rooms

All rooms at Galaxy Hotel include air conditioning, ensuring a comfortable stay. Each room is equipped with a minibar, coffee/tea making facilities, and satellite TV. Guests can also enjoy large windows that provide direct sunlight along with a seating area. Private bathrooms feature modern facilities, including a hairdryer.

Eat & Drink

The hotel boasts two onsite restaurants, offering authentic Vietnamese cuisine as well as popular Western dishes. Guests can unwind at the Roadside Café, which serves a diverse range of drinks. Free breakfast is included to start the day off right, and a bar is available for evening relaxation.

Leisure & Business

Galaxy Hotel provides various services, including dry cleaning and laundry assistance, to cater to guests' needs. The friendly staff at the 24-hour front desk can assist with car or bicycle rentals for exploring the local area. Free WiFi access is available throughout the property to ensure connectivity.

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Getting around

A list of all available modes of transport

City Center

Hanoi2700 ft

Airports

Noi Bai International (HAN) 15.4 mi

Cat Bi International (HPH) 72.3 mi

Train

Ha Noi Railway station 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Immaculate Room!

The room was spotless and beautifully arranged, providing a welcoming atmosphere that immediately relaxed me.view full review

Tranquil Spa Escape

The spa offered a serene environment with exceptional treatments that left me feeling rejuvenated and refreshed.view full review

Exquisite Shower!

The shower pressure was excellent, providing a revitalizing experience that was the highlight of my stay.view full review

Delicious Breakfast!

The breakfast spread was phenomenal, featuring fresh ingredients and a variety of options that catered to all tastes.view full review

Excellent Gym!

The gym was well-equipped and spacious, with new machines that made working out enjoyable and easy.view full review

Great Conference Room!

The meeting facilities were equipped with modern technology, making our presentations seamless and professional.view full review

Cozy Living Space!

The living area was comfortable and inviting, perfect for unwinding after a long day of activities.view full review

Well-Stocked Kitchen!

The kitchen was well-stocked with all the essentials, allowing me to prepare meals easily during my stay.view full review

General

Wi-Fi
Elevator

Dining

Restaurant

Room features

Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

Map view

01 Phan Dinh Phung Street, Ba Dinh District, Hanoi, Vietnam, 15421

City landmarks

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.3 mi

Museums

Vietnam Military History Museum

1.2 mi

Museums

Hoa Lo Prison

1.2 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.6 mi

Tran Nhat Duat Street

Long Bien Bridge

2700 ft

Church

Saint Joseph Cathedral

5000 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

4700 ft

Pagoda

Tran Quoc Pagoda

1.3 mi

Pagoda

One Pillar Pagoda

1.4 mi

Castle

Thang Long Imperial Citadel

1.1 mi

Hang Duong

Hanoi Night Market

2800 ft

Libraries

Hoan Kiem Lake

4800 ft

Lake of the Restored Sword

4700 ft

Museums

Vietnamese Women's Museum

1.3 mi

Square

Ba Dinh Square

1.2 mi

Church

Cua Bac Church

4200 ft

Museums

Vietnam National Museum of History

1.3 mi

Monuments and Landmarks

Hanoi Flag Tower

1.2 mi

Pagoda

Quan Thanh Temple

1.0 mi

Broadway Theatre

Thang Long Water Puppet Theatre

4000 ft

Museums

Vietnam Fine Arts Museum

1.4 mi

Quan Thanh Street

Truc Bach Lake

5200 ft

87 Ma May Street Hoan Kiem District

Ancient House

2900 ft

Parks

Hanoi Botanical Garden

1.4 mi

Parks

Lenin Park

1.2 mi

Palace

Presidential Palace

1.3 mi

1 Bach Thao Ba Dinh

Presidential Palace Historical Site

1.3 mi

Nearby

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1800 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

1700 ft

runs along the road of Au Co

Hanoi Ceramic Mosaic Mural

1200 ft

Restaurants

Bia Tuoi

700 ft

41 Luong Ngoc Quyen - Hoan Kiem - HA Noi

Annam Indian Cuisine

500 ft

15 Phan Dinh Phung Quan Thanh

Bun Cha 34

1500 ft

34 Hang Than Ba Dinh

Cotero Coffee

1100 ft

22 Nguyen Trung Truc

Hong Hoai's Restaurant

2900 ft

20 Bat Dan Hang Bo

Lutulata Desserts & Drinks

1200 ft

39 Hang Cot Street

Kem Caramen Duong Hoa

1700 ft

29 Hang Than Ba Dinh

Kafa Cafe

900 ft

2 Le Van Linh Street

Minci

1300 ft

No.5 Nguyen Truong To

Phu Specialty Tea & Coffee

1500 ft

Floor 3

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.4

Location

9.7

Service

7.9

Dining

5.3

Elizabeth

United States of America, September 2024

7.4/10

I had a pleasant stay at this hotel thanks to its great location opposite the old water tower, which provided a lovely view. The rooms were clean and comfortable, though I found the breakfast to be just average. The staff was generally friendly, but there were a few days when they seemed a bit grumpy. Overall, it’s a decent place for the price, but there’s room for improvement in the dining options.

Rooms

8.0

The rooms were big, very clean, and well-equipped, perfect for my needs.

Service

7.0

The service was generally good, with welcoming staff, although they were a bit grumpy some days.

Location

10.0

The hotel's location is perfect for sightseeing and is within walking distance to many attractions.

Dining

5.0

The breakfast was basic and could be improved, not as good as what I experienced elsewhere.

Facilities

7.0

Facilities were satisfactory, but nothing stood out as exceptional.

Calvin

United States of America, August 2024

7.2/10

I had a mixed experience at the hotel. While the rooms were clean and equipped with safety deposit boxes, I found the beds a bit hard and the furniture a little cluttered. The location is fantastic, right in the heart of the Old Quarter, making it easy to explore. However, the dining options were quite basic, and my experience with room service was disappointing. Overall, it offers good value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were clean but had hard beds and felt cluttered with too much furniture. They did have safety deposit boxes, which was a plus, and a good selection of English-speaking channels on the TV.

Service

8.0

The service was pleasant and welcoming, with the staff always providing the correct key whenever I walked in.

Location

9.0

The location was terrific, right in the Old Quarter, making it easy to take interesting walks and very close to the night market.

Dining

5.0

The dining was basic and not as good as other places I stayed in Vietnam. The breakfast options were the same every day and the room service sandwich had mould on the crust, which was disappointing.

Facilities

7.0

I didn't really utilize the facilities since I focused on exploring the city, but the atmosphere was generally nice.

John

United States of America, August 2024

6.8/10

I had a mixed experience at the hotel. On the bright side, the location was fantastic right opposite the old water tower, allowing me to soak in the vibrant street life. The service was consistently friendly and helpful, which made my stay more pleasant. However, the rooms were a bit cluttered and darker than I expected from the photos, and the dining left a lot to be desired with some disappointing food options. Overall, it's a decent choice, but there are certainly areas that need improvement.

Rooms

6.0

The rooms, while clean, felt quite cluttered with too much furniture, and they were darker than I anticipated since the bathroom and kitchen were on the outside wall.

Service

9.0

The staff were consistently helpful and friendly, greeting me with smiles throughout my stay.

Location

10.0

The location couldn't be better, right opposite the old water tower and close to Hanoi's vibrant night market.

Dining

5.0

Unfortunately, the dining experience was below average; I found the food unsatisfactory, and when I encountered mould on my sandwich, the response was less than ideal.

Facilities

5.0

The hotel facilities were basic, and the restaurant felt a bit sterile, lacking a cozy atmosphere.

Leonard

United States of America, June 2024

7.2/10

I had a great stay at this hotel with its fantastic location right in the heart of the city, close to restaurants and attractions. The rooms were nicely insulated from the street noise, which was impressive given the busy area. Although the breakfast was just average and the staff could be a bit more attentive, the overall experience was enjoyable and offered good value for the price.

Rooms

8.0

The rooms were well insulated from the street noise, making for a peaceful stay despite the bustling surroundings.

Service

7.0

The staff were helpful and friendly, making me feel welcome from arrival to departure.

Location

10.0

The hotel is in a fantastic location, right in the heart of the central district, which made it easy to explore restaurants and famous monuments.

Dining

5.0

The breakfast options were average and not very elaborate, with a limited selection that wasn't the best.

Facilities

6.0

The hotel had decent facilities, although I didn’t see anything particularly outstanding.

Mark

United States of America, May 2024

6.8/10

I had a decent stay at this hotel, which is in a quiet part of the Old Quarter, making it a great base for exploring Hanoi. The rooms had an okay outlook and were satisfactory, though breakfast was just average. The staff was friendly but struggled a bit with English. Overall, it's a good spot for the price, but improvements in dining could make it better.

Rooms

7.0

The rooms were fine with an okay outlook, making them comfortable enough.

Service

7.0

The staff was generally friendly and helpful, though their English wasn’t always comfortable.

Location

9.0

It's perfectly situated just outside the bustling Old Quarter, offering easy access to markets and attractions.

Dining

5.0

Breakfast was below average and not particularly catered to American tastes, which was a bit disappointing.

Facilities

6.0

The hotel had decent amenities but nothing that stood out as luxurious or impressive.

Colin

United States of America, May 2024

8.0/10

This hotel has a great location, right in the heart of the Old Quarter and across from the old water tower. The rooms are clean and offer a good view of the bustling street below. The staff is friendly and welcoming, though sometimes a bit shy on the English front. However, the beds were quite hard, which might not be everyone's cup of tea. Overall, it’s a comfortable stay with a real sense of local life right outside.

Rooms

7.0

The rooms were clean and comfortable, offering a good view of the vibrant Hanoi traffic. However, the beds were quite hard, which was a downside for me.

Service

9.0

The staff was very friendly and consistently helpful, always greeting me warmly when I returned.

Location

10.0

The hotel's location is fantastic, right in the Old Quarter, making it super easy to explore the city and access tour buses.

Dining

7.0

Breakfast was a self-serve buffet with plenty of options, though I found it just adequate overall.

Facilities

7.0

The hotel facilities were decent, but nothing particularly stood out. It was a comfortable place to stay.

Oliver

United States of America, May 2024

8.2/10

I really enjoyed my stay at this hotel. The location is fantastic, giving you a perfect spot to watch the bustling world go by, especially with the old water tower right across the street. The rooms were not only clean but also comfortable, and I appreciated having safety deposit boxes and good English-speaking channels on the TVs. On the downside, the service could be improved as some staff struggled with English. Overall, it was a great value for the price.

Rooms

9.0

The rooms were comfortable, very clean, and in good condition. I loved having a view of the busy roundabout and the old water tower.

Service

7.0

The staff was consistently helpful and friendly, although some had difficulty communicating in English.

Location

10.0

The location is excellent, just at the start of the old quarter, making it easy to explore the lake, markets, and main sights in Hanoi.

Dining

7.0

The dining experience was good overall, though there were some strange dishes that weren't the best. The international options were decent.

Facilities

8.0

The hotel had all the necessary facilities, and I found them to be quite convenient.

Charles

United States of America, April 2024

6.6/10

The hotel is located in the heart of Hanoi's Old Quarter, making it super convenient for exploring the area. I found the rooms to be quite spacious and well-equipped, although some could use a little more light. The staff was generally friendly and helpful, but I did encounter a few who seemed a bit grumpy at times. Dining options left much to be desired, as the food could have been better. Overall, it felt like it could do with some improvements, but the price was quite reasonable for such a central location.

Rooms

7.0

The room I stayed in was spacious and clean, but it felt a bit dark, especially the bathroom and kitchen area.

Service

7.0

The service was good overall, with most staff being friendly and accommodating, although a couple were a bit grumpy on certain days.

Location

9.0

The location is fantastic, right in the Old Quarter with easy access to interesting walks, shops, and the lake.

Dining

5.0

The dining experience was below average, as the food was not enjoyable and there was a limited selection.

Facilities

6.0

Facilities were adequate for my needs, but nothing stood out as exceptional.

Kenneth

United States of America, April 2024

8.0/10

I had a pleasant stay at this hotel, which boasts a fantastic location right in the heart of the Old Quarter. The rooms were clean and comfortable, providing a nice retreat after exploring the lively streets. The staff was friendly and accommodating, always helping with a smile. The dining options, while decent, could use a bit more variety. Overall, it’s a great value for money, especially considering the central location and comfort of the rooms.

Rooms

8.0

The room I stayed in was very clean and comfortable, giving me a good view of street life, though it could be a little noisy at times.

Service

9.0

The staff were incredibly helpful and friendly, always smiling and ready to assist. It felt welcoming throughout my stay.

Location

10.0

The hotel is perfectly situated in the Old Quarter, making it easy to explore with plenty of interesting walks and access to tour buses nearby.

Dining

6.0

The dining experience was just okay; there weren't many options available, but what they did offer was sufficient.

Facilities

7.0

The hotel facilities were basic but functional, lacking a bit in terms of variety and modern amenities.

George

United States of America, April 2024

7.4/10

The hotel is in a great location right across from the old water tower, making it easy to explore the Old Quarter. The rooms are comfortable and clean, which made my stay enjoyable. However, the dining options left much to be desired, and the photos didn't fully capture the true feel of the rooms. Overall, it offers good value for money, but some improvements in dining could really elevate the experience.

Rooms

7.0

The rooms were comfortable and very clean, offering a nice view of the busy roundabout and old water tower. However, they weren't quite what I expected based on the photos.

Service

9.0

The staff was incredibly kind and attentive, helping us as soon as we arrived. They were consistently friendly throughout our stay.

Location

10.0

The location is fantastic, right in the Old Quarter with easy access to interesting walks. It's convenient for street-side access to tour buses, which is a bonus.

Dining

5.0

The dining options were quite basic and not as good as other places I visited in Vietnam and Cambodia, which was a disappointment.

Facilities

6.0

I didn't notice any standout facilities during my stay that contributed to the overall experience.